INGAGE Senior Vice President of PR & Business Development, Michelle Lenhart, has built her career on two core strengths: navigating complex crisis communications situations and uniting cross-functional teams when the stakes are high. With 15+ years of experience guiding corporations through reputational challenges, regulatory scrutiny, and complex public issues, Michelle brings clarity and structure to moments when the margin of error is razor thin.

In a recent Forbes article, Michelle shares her insights on how legal and PR teams can collaborate effectively during a business crisis, especially when organizations are under intense public scrutiny and regulatory pressure. 

Michelle emphasizes that the strongest crisis response happens when both teams are operating in lockstep. Legal focuses on minimizing liability while PR ensures communication is accurate, empathetic, and aligned with stakeholder expectations. When these two groups work together from the start, companies are better p...